Nova Learning Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 7, 2026
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Nova Learning (“Nova Learning,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, and share personal information when you use our website (the “Site”) located at www.novalearninggroup.org, and the services offered through it (the “Services”).

By accessing the Site and using our Services, you agree to the terms outlined in this Policy.

1. Information We Collect
‍We collect information in the following ways:
1.1 Information You Provide
‍You may browse the Site without providing personally identifiable information. However, when using certain features, we may collect the following information:
• Partner Applications: Organization name, type (school, company, etc.), contact details, and program interests.
Student Information (via Partners): When partners enroll students in our programs, we may receive student name, age, contact details, school information, and, if under 18, parent/guardian information.
• Instructor Applications: Name, contact details, education history, work experience, and relevant qualifications.
• Communications: Any messages or feedback submitted through our Site.
• Partner Inquiries & Contact Forms: Organization name, contact name, email address, phone number, and any information provided in messages.
• Partner Applications: Organization name, type (school, company, etc.), contact details, and program interests.
• Student Information (via Partners): When partners enroll students in our programs, we may receive student name, age, contact details, school information, and, if under 18, parent/guardian information.
• Instructor Applications: Name, contact details, education history, work experience, and relevant qualifications.
• Communications: Any messages or feedback submitted through our Site.

1.2 Information We Collect Automatically
‍When you interact with our Site, we automatically collect certain information, including:
• Server Logs: IP address, browser type, operating system, referral URLs, and browsing activity.
• Cookies & Tracking Technologies: Small files stored on your device to recognize repeat visits, store preferences, and track site activity. You can manage cookies through your browser settings.
• Pixel Tags & Web Beacons: Small snippets of code that track user interactions with emails and website features for analytics and marketing insights.
• Third-Party Plugins & Tracking: Social media integrations and analytics tools (e.g., Google Analytics) may collect user behavior data.
• Video Sessions: We may use third-party conferencing tools (e.g., Zoom) for student-mentor interactions. These sessions may be recorded for quality assurance and program improvement. Participants can opt out of video recording upon request.
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2. How We Use Your Information
Nova Learning processes personal data based on the following legal bases:
• Legitimate Interests in managing and improving our Services.
• Contractual Necessity for delivering requested Services to partners and students.
• Consent when required for communications, marketing, or program participation.
• Legal Obligations to comply with applicable laws and regulations.
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We use your information to:Provide and improve our Services.
• Process partner applications and program enrollment.
• Match students with appropriate mentors.
• Respond to inquiries and provide support.
• Communicate program updates and operational information.
• Conduct research and enhance program development.
• Analyze Site usage and improve user experience.
• Comply with legal and regulatory requirements.

3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it under the following circumstances:
• Program Delivery: Student information is shared with assigned mentors to deliver program services.
• Partner Reporting: With consent, we share student progress and outcomes with the partner organization (school or company) that enrolled the student.
• Third-Party Service Providers: We work with partners (e.g., hosting services, analytics providers, payment processors) to support our operations.
• Legal Compliance: Information may be disclosed to comply with legal requirements, enforce policies, or protect Nova Learning's rights.
• Aggregated Data: Non-identifiable data may be used for research, reports, or program evaluation.

4. Your Choices & Rights
You have the right to:
• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Manage cookie settings through your browser.

To exercise these rights, contact us at partners@novalearninggroup.org.

5. EU Residents & GDPR Compliance
If you reside in the European Union (EU), you are entitled to:
• Access, correct, or delete your data.
• Object to processing or restrict data use.
• Request data portability (transfer of your data to another service provider).
• Withdraw consent where processing is based on consent.

To make a GDPR-related request, contact us at partners@novalearninggroup.org.

6. Children's Privacy
Nova Learning provides services to partners who enroll students in our programs. Students aged 13-17 may participate in programs with parental consent obtained by the enrolling partner. We do not knowingly collect information from children under 13. If such data is discovered, we will promptly delete it.

7. Data Security
We implement industry-standard security measures to protect personal information. However, no system is completely secure, and you provide information at your own risk.

8. Changes to This Policy
We may update this Policy periodically to reflect changes to our Services. Updates will be posted on the Site, and we encourage users to review the Policy regularly.

9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: partners@novalearninggroup.org
Website: www.novalearninggroup.org